Privacy Policy

Introduction 

At Rambeer Travels, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide when using our corporate transportation services, websites, and mobile applications. 

Information We Collect 

We may collect the following types of personal information when you interact with our services: 

• Account Information: Your name, contact details (email, phone number), billing information, and account credentials when you create an account or book a ride with us. 

• Travel Information: Your pick-up and drop-off locations, ride preferences, and any special requirements you provide. 

• Payment Information: Your payment details, such as credit card information, for processing ride charges and other fees. 

• Location Data: We may collect your device’s location data, with your consent, to facilitate ride requests, tracking, and efficiently match you with our drivers. 

• Communication Data: Any information you provide when you communicate with our customer support team, such as email correspondence or call recordings. 

• Usage Data: Information about how you use our website, mobile apps, and services, including device information, IP addresses, and browsing behavior. 

Use of Information 

We may use the information we collect for the following purposes: 

• To provide and improve our corporate transportation services, including processing ride bookings, dispatching drivers, and facilitating payments. 

• To communicate with you regarding your rides, account information, and for customer support purposes. 

• To personalize your experience and provide tailored recommendations and offers. 

• To analyze and improve our services, develop new features, and enhance user experience. 

• To comply with legal obligations and enforce our policies. 

• To detect, prevent, and address fraud, security issues, or other prohibited or illegal activities. 

Data Security 

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption techniques, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

Third-Party Sharing 

We may share your personal information with trusted third parties in the following circumstances: 

• With service providers who assist us in operating our business, such as payment processors, maintenance providers, and IT service providers, subject to strict confidentiality obligations. 

• With corporate clients or event organizers, if you are being transported as part of a corporate account or event, to facilitate the transportation services. 

• To comply with legal obligations, court orders, or as required by applicable laws and regulations. 

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 

We do not sell, trade, or rent your personal information to third parties for marketing or advertising purposes. 

Your Rights 

You have the following rights regarding your personal information held by us: 

• Access: You can request access to the personal information we hold about you. 

• Correction: If any of your personal information is inaccurate or incomplete, you can request that it be corrected. 

• Deletion: You can request that we delete your personal information, subject to certain exceptions. 

• Objection: You can object to the processing of your personal information for certain purposes, such as marketing or profiling. 

• Restriction: You can request that we restrict the processing of your personal information in certain circumstances. 

To exercise these rights or if you have any questions about this Privacy Policy, please contact us. 

Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance your experience on our websites and mobile applications. These technologies help us understand how you interact with our services, remember your preferences, and provide you with relevant content and advertising. You can manage your cookie preferences through your browser settings. 

Children’s Privacy 

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly. 

Updates to this Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. The updated policy will be posted on our website, and the effective date will be clearly indicated. We encourage you to review this Privacy Policy periodically for any changes.